How to Check Your NHIF Status in Kenya

The National Hospital Insurance Fund (NHIF) is a critical government institution that offers medical insurance to millions of Kenyans. This importance is the reason why you need to know how to check your NHIF status in Kenya.

As a member of the fund, you are required to make monthly contributions depending on your category. For those in formal employment, the contribution is based on the salary while those in the informal sectors should contribute at least 500 shillings per month.

This is critical information because you can only benefit from the insurance if your contributions are up to date. Hence, the reasons why you need to be informed of the status. Sometimes, you could think the employer is remitting your contributions only to find that’s is not the case.

Knowing your status beforehand helps you to act early instead of waiting up to the point when you need a service and can’t receive it.

Hence, below is the process of how to check your NHIF status in Kenya.

There are three ways through which you can check your status. These include via SMS, Online, or physically visiting their offices.

SMS

Step 1: Go to the SMS menu

Step 2: Key in the term ID then space then put in the Identity card number in full. This should look like ID 12345

Step 3: Send the SMS to 21101

Step 4: You will receive your confirmation details via SMS. Kindly note that the SMS service costs 10 shillings

Online

This is the second way through which you can check your NHIF status

Step 1: Visit the NHIF online portal and go to self-service

Step 2: On the portal, you will need to create an account. This involves providing information with details such as phone number, NHIF number, and email address.

Step 3: After successfully creating an account, you should now log in to check your NHIF status.

The process is free as long as you have a connection to the internet.

Visit the NHIF Offices

The final process of how to check your NHIF status in Kenya is through visiting any of their offices countrywide. See the list of NHIF offices with both the location and contacts.  You can also contact them by calling their helpline at 0800 720 601 or emailing them on the address customercare@nhif.or.ke

All these methods will give a similar result. It all depends on your preference and convenience.